Service Guidelines

 

1. Standard Services

The Service Provider will perform routine residential/Office cleaning, including such things as dusting, sweeping/vacuuming, mopping, bathroom cleaning, kitchen surface cleaning, and general tidying of accessible areas, including any add on services agree upon.

2. Condition of Home/Office

Pricing is based on the home/office being in normal, livable condition. If the home/office has excessive dirt, clutter, trash, grime buildup, biohazards, pests, or unsafe conditions, the Service Provider may:

  • Charge an additional fee,

  • Limit the work to what can reasonably be completed, or

  • Refuse or discontinue service at their sole discretion.

3. Right to Refuse Service

Service may be refused or stopped if conditions are unsafe, unsanitary, or significantly beyond normal cleaning. A trip or cancellation fee may apply.

4. Pricing & Payment

Payment is due at time of service.

5. Client Responsibilities

Client agrees to provide safe access, secure pets/valuables, and give accurate information about the home’s condition.

6. Liability

The Service Provider is not responsible for pre‑existing damage, unstable items, or issues caused by excessive clutter or unsafe conditions.

Agreement

By signing below, both parties agree to the terms of this Agreement.

Service Provider: _______________________ Date: __________ Client: ________________________________ Date: __________